Creating and Managing Tags

From your

Applies to , ,


Tags provide a way to define custom shift qualifications that cannot be easily captured by position alone. Think of tags like additional eligibility requirements that you can layer on top of positions.

For example, tags can capture requirements like:

  • Certifications

  • Preferred status

  • Tenure/seniority

  • Skill subsets not reflected in the position

  • Degree

  • Geographic location


The following is just one example of how tags can work alongside shifts to designate extra requirements.

Shift RequirementLifeguard
Shift RequirementLifeguard, CPR
Shift RequirementLifeguard, CPR, Solo
TagsCPR, Solo
Shift Requirement Position Tags
Lifeguard Lifeguard N/A
Lifeguard, CPR Lifeguard CPR
Lifeguard, CPR, Solo Lifeguard CPR, Solo

In order for an employee to be qualified for a shift with tags, they must be eligible to work the position and be assigned all of the tags associated with the shift.

Once you’ve created your tags, you can assign those tags to users, shifts, and shift templates in any combination to ensure that shifts are matched to the correct users.

You can also create and manage tags on your iOS device and Android device.


  • You must have supervisor, manager or admin level access to create a tag.
  • Tags are not visible to employees.
  • When a shift has tags assigned, an employee must be assigned all tags present in the shift to be eligible to take it.

Add a tag

  1. Hover over , then select Tags.

  2. Click Add.
  3. Enter a name for your tag.
  4. Click Add to finish.

Update a tag

  1. Hover over , then select Tags.

  2. Click that corresponds with the tag you want to edit.
  3. Edit the tag.
  4. Click Save to finish.

Delete a tag

  1. Hover over , then select Tags.

  2. Click that corresponds with the tag that you want to delete.
    A confirmation appears.
  3. Click Delete to confirm the deletion.

Search tags

Use the left sidebar to search for specific tags.

  1. Hover over , then select Tags.

  2. Click the search bar.
  3. Type the name of the tag you want to find. The list is filtered to your search criteria tags

Updated on February 9, 2023

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