Overview
This page outlines the data retention timelines of When I Work
Considerations
- When you have an active account or you Hibernate your account, your data is stored following these timelines
- We recommend exporting your data often to retain records for your business, especially prior to cancelation of your account as it may become inaccessible after
Retention Timelines
| Data Type |
| Timeline* |
| Shift Requests |
| 1 year after submission date |
| Time Off Requests |
| 2 years after request date |
| Shifts |
| 3 years after start date of shift |
| OpenShift Requests |
| 3 years after start date of shift |
| Time Entries |
| 3 years after the start date |
| Data Type | Timeline* |
| Shift Requests | 1 year after submission date |
| Time Off Requests | 2 years after request date |
| Shifts | 3 years after start date of shift |
| OpenShift Requests | 3 years after start date of shift |
| Time Entries | 3 years after the start date |
*Note: Timelines may be subject to change based on outside vendor partners.
Contact the Customer Care team for additional questions.