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Lightspeed Restaurant (K-Series) POS Integration Reference

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When I Work integrates with Lightspeed Restaurant (K-Series) POS to increase operational efficiency through some automations. With this integration you can:

  • Review actual sales data from Lightspeed POS within your When I Work schedules.


  • You must be on a paid When I Work plan.
  • You must have a Lightspeed Restaurant (K-Series) product.
  • You must specify what Schedule in When I Work you want Lightspeed POS mapped to.
  • An active integration user profile must exist in the account. This profile occupies a seat in the workplace.

Get started

Use the following high level steps as a guide to help get your account set up.

  1. Contact Customer Care about the Lightspeed POS integration.
  2. Complete the Lightspeed POS Configuration Form that Care provides. The form includes additional steps that help get your account set up and verify information is accurate.
  3. Customer Care enables the integration for your When I Work account.

Integration details

Lightspeed POS sales data sync to When I Work Forecast Tools

The Lightspeed POS Sales Data sync updates the previous day’s sales amount by day and by Schedule in When I Work based on sales data captured in Lightspeed POS.


  • The sales data sync occurs daily at 3am EST. This sync can also be manually triggered if needed.
  • Actual Sales (Forecast Tools): Total sales for that day in Lightspeed POS.
Updated on May 9, 2024

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