Managing Documents

From your

Applies to ,

Overview

You can upload, delete, and share your documents on the Documents page of When I Work. This article is intended for users with admin or manager level access. If you are a supervisor or employee, check out Viewing Documents.

 Considerations

  • The total storage capacity for document storage is 50 GB
  • Uploaded files can be no larger than 1 GB each
  • All uploaded files are scanned for viruses. If a virus is detected, the upload will not complete and you will receive a message about the file not being safe for an upload
  • Only certain formats are supported for upload:
    File TypeText
    Supported Formatscsv, doc, docx, md, odt, pages, pdf, rtf, txt
    File TypeSpreadsheets
    Supported Formatsnumbers, ods, xls, xlsx
    File TypePresentation
    Supported Formatskey, odp, pps, ppt, pptx
    File TypeImages
    Supported Formatsbmp, gif, heic, jpeg, jpg, png, raw, svg, tiff
    File TypeArchive
    Supported Formatszip
    File TypeVideo
    Supported Formatsh264, mov, mp4, wmv
    File TypeAudio
    Supported Formatsmp3, wav
    File Type Supported Formats
    Text csv, doc, docx, md, odt, pages, pdf, rtf, txt
    Spreadsheets numbers, ods, xls, xlsx
    Presentation key, odp, pps, ppt, pptx
    Images bmp, gif, heic, jpeg, jpg, png, raw, svg, tiff
    Archive zip
    Video h264, mov, mp4, wmv
    Audio mp3, wav

Documents landing page

Manage all of your documents from the Documents landing page which can be accessed form the Workplace drop-down menu

a
Search
Type in the search box to search for a specific document.
b
Add
Click Add to upload a new document.
c
Name
The name of the document.
d
Uploaded
The date the document was uploaded and the user that uploaded the document.
e
Delete
Click  to delete the document.
f
Share
Click  to open a menu with a shareable link to the document.
Callout Name Description
a Search Type in the search box to search for a specific document.
b Add Click Add to upload a new document.
c Name The name of the document.
d Uploaded The date the document was uploaded and the user that uploaded the document.
e Delete Click  to delete the document.
f Share Click  to open a menu with a shareable link to the document.

Upload documents

To upload a new document:

  1. Hover over , then select  Documents.

  2. Click Add, then click Continue.
  3. Select the document you want to upload.
  4. A notification appears with a status of the upload. When complete, click X to close the notification. Your document appears in the list of documents.
    Document upload success

Delete documents

To delete a document:

  1. Hover over , then select  Documents.

  2. Click , then Delete File to confirm the delete. The file is removed from your list of documents.delete documentConfirm document delete

Share documents

To share a document:

  1. Hover over , then select  Documents.

  2. Click .share document button
  3. Click the link shown. It is automatically copied to your clipboard.
  4. Paste this link in shift notes, job sites, annotations, WorkChat, or send to your users directly.
    NOTE: A When I Work login is required to view shared documents.

Search documents

Use the left sidebar to search for specific documents.search documents

  1. Click the search bar.
  2. Type the name of the document you want to find. The list is filtered to your search criteria automatically.
Updated on July 22, 2025

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