Overview

This page includes templates you can send to your employees about the transition from When I Work to When I Work, a Rippling product. Use these to notify your team about what’s happening and how to get started.

Text Message Template:

Hey team! Just a heads up: When I Work is now on the Rippling platform. You’ll log in through Rippling going forward (with your same login credentials), but your mobile app stays the same. You’ll still clock in and out the same way too. The When I Work team put together a quick video to walk you through the new layout. If it asks for a log-in, you can use your When I Work credentials: https://thisclicks.wistia.com/s/9pffe0c4sy4q8am. 

Email Template:

Subject: A quick update on how you’ll access your schedule and clock in/out

Hi team,

When I Work is now on the Rippling platform, and we wanted to make sure you’re set for the next time you log in.

Not much is changing on your end — you’ll use the same login credentials, access the same schedule, clock in and out the same way, and keep using the same mobile app you already have. The only difference is that you’ll be logging in through Rippling going forward.

To help you get familiar with the new layout, the When I Work team put together a short video that walks you through where everything is: Watch the video (if it asks for a log-in, you can use your When I Work credentials).

Feel free to reach out if you have any questions. 

Best,
[Your name]