When I Work Help Center

When I Work Help Center

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  • Notification Center iOS Devices

    • March 17, 2025
    • Ethan Sullivan

    The notification center on your iOS device is the primary spot to look at alerts that need your attention in the When I Work application.   The types of alerts you will see vary by your access level and by your individual alert preferences. Below is a list of all notifications that could be viewed here: Time off requests Swap/drop requests OpenShift requests Clock in/out reminders Schedule updates New employees Availability changes **Note: Mobile alerts must be enabled for specific notices to appear under the notification center. If any alerts need your attention, you will see a red circle with…

  • Scheduling Breaks

    • March 3, 2025
    • Ethan Sullivan

    Scheduling breaks allows you to communicate with your team when they should take their breaks directly within their shift. If you are out and on the go, breaks can also be added from your iOS device or Android device. They can also be saved into any new/existing Shift Templates! Break times cannot overlap with one another Break start times must exist within the time of the scheduled shift Total break duration cannot exceed total length of the scheduled shift Multiple breaks can be added; up to 100 per shift     Click the [+ Add a Break] button Add the…

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