Split Shifts

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Applies to ,

Overview

If your manager has approved the feature, you can use the Split Shift option to split your shift in two. This allows you to swap or drop a part of your shift.

Considerations

  • Your employer has the option to disable shift splitting in the Scheduling Settings.
  • Splitting shifts can only be done on the When I Work web application.

Splitting a shift

  1. As Supervisor, Manager or Admin user, hover over your name, and then select My Schedule.

    As an Employee, the main landing page of the web app is the My Schedule page and you will not need to navigate under your profile.

  2. Click the shift you want to split to see the details.
  3. Click Split Shift.
  4. Drag the slider to the time where you’d like to split the shift. When finished, click Split Shift.
    NOTE
    : Depending on your employer’s settings, the minimum split you can make may be 30 minutes, 1 hour, or 2 hours.
    You will see that your one shift has turned into two.
  5. Swap or drop the shifts that have been split or even split it again.NOTE: Once a shift is split, it cannot be undone. You would have to get in touch with a manager to delete the split shifts and recreate the one shift.
Updated on March 12, 2026

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