Processing Absences

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Applies to , ,

Overview

When an employee reports an absence, you can view the note for the absence or find coverage for the shift. You can also process absences from your Android or iOS device.

Considerations

You must have supervisor, manager, or admin access privileges in order to process absences.

You can respond to absences in three locations:

  • From the dashboard under Attendance Notices
  • From the Absence Page
  • From the Scheduler

From Attendance Notices

  1. On the Dashboard, scroll to Attendance Notices.
  2. Click Show Details.
  3. Click Get Shift Covered.
  4. Click either Move to Open or Find Replacement.
    • If Move to Open is selected, you will see a confirmation above the Absence
    • If Find Replacement is selected, the Drop Shift menu will appear, allowing you to select which users are given the option to accept the shift.

From the Absence Page

  1. From the Dashboard, hover over the Requests menu on the upper right.
  2. Click Absences
  3. Click Get Shift Covered on the right.
  4. Click either Move to Open or Find Replacement.
    • If Move to Open is selected, you will see a confirmation above the Absence
    • If Find Replacement is selected, the Drop Shift menu will appear, allowing you to select which users are given the option to accept the shift.

From the Scheduler

  1. From the Scheduler, hover over the gray Absence block.
  2. Click View.
  3. Click Get Shift Covered.
  4. Click either Move to Open or Find Replacement.
    • If Move to Open is selected, you will see a confirmation above the Absence
    • If Find Replacement is selected, the Drop Shift menu will appear, allowing you to select which users are given the option to accept the shift.

Updated on February 12, 2024

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