When I Work Help Center

When I Work Help Center

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  • Reporting Your Tips

    • November 11, 2024
    • Chad Busch

    With tips tracking enabled, you are prompted to enter your tips and any relevant notes upon clocking out of your shift. You can also report your tips on an iOS device or Android device. Clock out of your shift. Enter the amount of tips you earned and any notes that would be helpful. Click Clock Out.

  • Reporting Your Tips

    • Chad Busch

    With tips tracking enabled, you are prompted to enter your tips and any relevant notes upon clocking out of your shift. You can also report your tips on a computer or Android device. Clock out of your shift. Enter the amount of tips you earned and any notes that would be helpful. Tap Clock Out.

  • Reporting Your Tips

    • Chad Busch

    With tips tracking enabled, you are prompted to enter your tips and any relevant notes upon clocking out of your shift. You can also report your tips on a computer or iOS device. Clock out of your shift. Enter the amount of tips you earned and any notes that would be helpful. Tap Clock Out.

  • Set Up Tips Tracking

    • Chad Busch

    Enable Tips Tracking if you want your employees to report the tips they earned for each shift. Users are asked how much they earned in tips upon clocking out. You can report tips using a computer, iOS device, or Android device. Hover over , then select  Attendance Settings. Navigate to Tips Tracking and click the toggle to on. Click Change to add positions you want to track tips for. Click the check box next to the positions you want to earn tips. Click Save to finish.

  • Scheduler Job Site View Reference Guide

    • June 26, 2024
    • Chad Busch

    Job site view displays shifts grouped by assigned job site. Use job site view if you’d like to schedule coverage based on which job sites need to be covered. Job site view can be used in the week, two-week, or month time views. Time off requests and availability preferences are not displayed in this view. User’s availability appears when you add or edit a shift. Go to the

  • Copying Shifts

    • June 18, 2024
    • Chad Busch

    Overview You can copy shifts to save time and ensure you have the schedule coverage that you need. If your business has regular shifts for select users, copying shifts and setting them up for specific intervals helps you save time (so you don’t have to recreate each shift individually). Ever forget to schedule a position? By loading an existing template, you’ll be able to confidently know that your scheduled shifts cover your most critical positions. You can also copy shifts on your computer and Android device. Copy shifts To copy a shift: Open the When I Work mobile app. Tap…

  • Copying Shifts

    • Chad Busch

    Overview You can copy shifts to save time and ensure you have the schedule coverage that you need. If your business has regular shifts for select users, copying shifts and setting them up for specific intervals helps you save time (so you don’t have to recreate each shift individually). Ever forget to schedule a position? By loading an existing template, you’ll be able to confidently know that your scheduled shifts cover your most critical positions. You can also copy shifts on your computer and iOS device. Copy shifts To copy a shift: Open the When I Work mobile app. Tap…

  • Create Shift Template

    • Chad Busch

    Overview Shift templates save you time when you need to schedule shifts that have a consistent start and end time. Instead of manually entering in custom shift details one-by-one, shift templates allow you to schedule a shift quickly and easily. You can create shift templates on your computer or Android device. Considerations You must have supervisor, manager, or admin access privileges in When I Work to add shift templates. Supervisors can create shift templates for their schedules only. Open the When I Work mobile app. Tap Scheduler. Tap . Tap Create Custom Shift . Add all the details for the shift, then…

  • Create Shift Template

    • Chad Busch

    Overview Shift templates save you time when you need to schedule shifts that have a consistent start and end time. Instead of manually entering in custom shift details one-by-one, shift templates allow you to schedule a shift quickly and easily. You can create shift templates on your computer or iOS device. Considerations You must have supervisor, manager, or admin access privileges in When I Work to add shift templates. Supervisors can create shift templates for their schedules only. Open the When I Work mobile app. Tap Scheduler. Tap . Tap Create Custom Shift . Add all the details for the shift, then…

  • Checking Your Time Off Balance

    • February 20, 2024
    • Chad Busch

    Curious about how much time off you have accrued? This article walks you through checking your time off balance. Check out Edit Time Off Balances for Users if you are an admin or manager and need to make adjustments to a time off balance. You must have attendance to use time off accruals. Your workplace must be set up to with a time off accrual policy. Hover over , then select  Request Time Off. Select the time off type you want to check the balance for. Your time off balance loads in the modal. From the When I Work Staff Scheduling app,…

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