Chad Busch – Page 17 – When I Work Help Center

Using the Dashboard
- July 18, 2016
- Chad Busch
The dashboard helps you see your upcoming shifts and requests. You can also clock in for shifts if mobile clock-in is enabled. The dashboard is also available from your computer or Android device. The items that appear on the dashboard may differ based on your access level (employee, supervisor, manager, or admin) and workplace settings. The dashboard appears by default when you first log in. To return to the dashboard, tap Dashboard in the bottom-left corner of the screen. Use the dashboard to manage attendance, tasks, requests, view shifts, and clock in and out. Callout Name Description a Attendance Notices…
Changing Your Privacy Preference
- Chad Busch
You can turn your privacy settings on or off from the When I Work Staff Scheduling app or a computer. When privacy is turned off, your coworkers can view your contact information from the Coworkers tab on the web app and mobile apps. When privacy is turned on, your coworkers…
Using WorkChat
- Chad Busch
WorkChat is a secure communication tool that allows you and your staff to send messages and images in real time without exchanging personal contact information. WorkChat can be further customized to fit exactly the type of communication you’d like for your staff to have access to. For example: Use in broadcast-only mode so managers can send out one-way messaging to all staff. Empower employees to start and post in custom channels to communicate with one another. You can also use WorkChat from your computer or the Android app. If you have manager or admin access privileges, you can manage WorkChat settings…
Enabling Privacy for All Employees
- Chad Busch
If you want to prevent users with employee level access from viewing all other users with employee level access, you can enable global user privacy in the General Settings. This will prevent users from seeing the Coworkers tab, the full schedule, and limit shift coverage options like swaps and drops. You must have admin or manager level access to enable global user privacy. The global user privacy setting overrides the privacy setting that is available to individual employees. The global user privacy setting is available in the web app from a computer only. However, the setting affects the web app…
Edit a User’s Information
- July 15, 2016
- Chad Busch
You can edit a user’s details at any time from the When I Work Staff Scheduling app. You can also edit a users from your computer or Android device. You must have supervisor, manager, or admin level access to edit a user’s information. A registered user’s email address cannot be changed by an…
Archiving a User
- Chad Busch
Archiving a user removes that person from the schedule and revokes access to your workplace. You can also archive a user from your computer or Android phone. You must have supervisor, manager, or admin level access to archive a user. Supervisors can only archive users with employee level access that are assigned to the same schedules. Admins and managers…
Creating and Managing Positions
- Chad Busch
Positions are used to assign users and shifts to a particular duty or skill. You can also create and manage positions from your computer or Android device. You must have manager or admin level access to create a position. When you modify a position, the schedule and timesheets are immediately updated. From the When…
Creating and Managing Job Sites
- Chad Busch
A job site is an optional way to identify a specific location where a shift takes place. When you add a shift to a schedule, you can assign a job site to the shift to let the user know where to go. You can use job sites for shifts that…
Using WorkChat
- Chad Busch
WorkChat is a secure communication tool that allows you and your staff to send messages and images in real time without exchanging personal contact information. WorkChat can be further customized to fit exactly the type of communication you’d like for your staff to have access to. For example: Use in broadcast-only mode so managers can send out one-way messaging to all staff. Empower employees to start and post in custom channels to communicate with one another. You can also use WorkChat from your computer or the iPhone/iPad app. If you have manager or admin access privileges, you can manage WorkChat settings for…
Edit a User’s Information
- July 14, 2016
- Chad Busch
You can edit a user’s information at any time from the When I Work Scheduling app. You can also edit a user from your computer or iOS device. You must have supervisor, manager, or admin level access to edit a user’s information. A registered user’s email address cannot be changed by an…

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