Exporting Users

From your

Applies to , ,


Exporting your users provides you with a spreadsheet containing their contact and profile information. Export your users if you want a spreadsheet containing their information outside of When I Work, or if you need to import users into another account.

Check out Can I Export My Data? for more information on exporting other data from When I Work.


  • The user export contains user’s contact information, positions, tags, assigned schedules, employee ID, max hours, and base hourly rate.
  • Availability preferences are not included in the user export.
  • Current users are included in the export. To export archived users, reactivate the profiles of the archived users.

Export users

  1. Hover over , then select Users.

  2. In the top-right corner of the screen, click more options More button.
  3. Select Export Users. The file downloads to your computer.
Updated on February 14, 2023

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