Overview

Two-step verification adds a second layer of security to your account by requiring another method of verification beyond your initial password.

This article covers enabling two-step verification on your computer. You can also enable and log in with two-step verification on your Android device or iOS device.

Considerations

• If you have a smartphone, When I Work recommends using an Authenticator App to configure two-step verification. When I Work recommends Authy, LastPass, or Google Authenticator.
• If you do not have a smartphone, When I Work recommends SMS text verification to set up two-step verification.

Enable two-step verification using an authenticator app

1. Hover over your name, then select Profile & Settings.

2. Click Enable Two-Step Verification.
3. Click Use an Authenticator App. (If you haven’t already, install an authenticator app.)
4. Click Next.
5. Use the authenticator app to scan the QR code shown, then click Next.
6. Enter the authentication code shown in the authenticator app, then click Next.
7. Copy the recovery codes shown into a text document or email that can be stored in a safe place. Recovery codes are a fail-safe for account recovery.
8. Click Done.

Enable two-step verification using SMS text messaging

1. Hover over your name, then select Profile & Settings.

2. Click Enable Two-Step Verification.
3. Click Use SMS (Text Message).
4. Enter your mobile phone number, then click Next.
5. Enter the authentication code that was sent to you via text, then click Next.
6. Copy the recovery codes shown into a text document or email that can be stored in a safe place. Recovery codes are a fail-safe for account recovery.
7. Click Done.