Related Articles

• Scheduling a Shift

  From your Computer, iOS device, Android device

  You can add a custom shift or use a shift template to save time when scheduling. Adding a shift can be done from a Computer browser for the web app and the mobile app available on iOS and Android devices. Click Scheduler. Click  to add a shift. If you’re on day view, click in the cell that corresponds to the start time and person that you want to schedule. If you’re on week, two-week, or month view, click [ + Add a shift ] in the date cell. Choose a shift template or create a custom shift:If you want to...

• Scheduling Breaks

  From your Computer

  Scheduling breaks allows you to communicate with your team when they should take their breaks directly within their shift. If you are out and on the go, breaks can also be added from your iOS device or Android device. They can also be saved into any new/existing Shift Templates! Break times cannot overlap with one another Break start times must exist within the time of the scheduled shift Total break duration cannot exceed total length of the scheduled shift Multiple breaks can be added; up to 100 per shift     Click the [+ Add a Break] button Add the...

• Copying Shifts

  From your Android device

  Overview You can copy shifts to save time and ensure you have the schedule coverage that you need. If your business has regular shifts for select users, copying shifts and setting them up for specific intervals helps you save time (so you don’t have to recreate each shift individually). Ever forget to schedule a position? By loading an existing template, you’ll be able to confidently know that your scheduled shifts cover your most critical positions. You can also copy shifts on your computer and iOS device. Copy shifts To copy a shift: Open the When I Work mobile app. Tap...

• Copying Shifts

  From your iOS device

  Overview You can copy shifts to save time and ensure you have the schedule coverage that you need. If your business has regular shifts for select users, copying shifts and setting them up for specific intervals helps you save time (so you don’t have to recreate each shift individually). Ever forget to schedule a position? By loading an existing template, you’ll be able to confidently know that your scheduled shifts cover your most critical positions. You can also copy shifts on your computer and Android device. Copy shifts To copy a shift: Open the When I Work mobile app. Tap...

• Scheduling Rules Reference

  From your Computer

  Scheduling rules are available to help promote a more thoughtful schedule that keeps the well-being of the employees at a high focus point. They can also be used to meet local guidelines around scheduling, such as required-time off per week. Scheduling Concerns are shown in the following areas: Create shift dialog Drag and drop shift actions OpenShift edits or manager drop shifts User name on Scheduler Confirmation dialog when publishing the schedule Published shifts that could cause a concern if a user would pick it up are not shown to users as an available OpenShift or swap/drop. Users that want...

• How Shift Templates Work

  From your Computer

  Shift templates allow you to efficiently schedule shifts that have a consistent start and end time. Instead of manually entering in custom shift details one-by-one, shift templates allow you to schedule a pre-created shift quickly and easily. Don’t have any shift templates created yet? Check out Creating and Managing Shift Templates.  You must have supervisor, manager, or admin access privileges in When I Work to use shift templates. In order to appear on a schedule, a shift template must be assigned to that schedule. Available shift templates are impacted by Filtering the Schedule. There are a few qualifications that need to be met in order...