Overview

Two-step verification adds a second layer of security to your account by requiring another method of verification beyond your initial password. This article covers configuring two-step verification on your iOS device.

You can also configure two-step verification on your computer or Android device.

Considerations

• If you choose to use an authenticator app, When I Work recommends Authy, LastPass, or Google Authenticator.
• Two-step verification is an opt-in feature.

Change verification method

1. Tap  More in the bottom-right corner of the screen.
2. Tap Profile Settings.
3. Tap Edit in the top-right corner of the screen.
4. Tap Configure in the Two-Step Verification field.
5. Tap Change Verification Method, then tap Continue.
6. Follow instructions to enable two-step verification in your chosen method.

Regenerate recovery codes

1. Tap  More in the bottom-right corner of the screen.
2. Tap Profile Settings.
3. Tap Edit in the top-right corner of the screen.
4. Tap Configure in the Two-Step Verification field.
5. Tap Regenerate Recovery Codes, then tap Continue.
6. Tap Copy Codes and paste them into an email to send to yourself for backup purposes.
7. Tap Done.

Disable two-step verification

1. Tap  More in the bottom-right corner of the screen.
2. Tap Profile Settings.
3. Tap Edit in the top-right corner of the screen.
4. Tap Configure in the Two-Step Verification field.
5. Tap Disable Two-step Verification.
6. Tap Disable.