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  • Configure Two-Step Verification

    • March 1, 2021
    • Chad Busch

    Two-step verification adds a second layer of security to your account by requiring another method of verification beyond your initial password. This article covers configuring two-step verification on your computer. You can also configure two-step verification on your iOS device or Android device. Two-Step Verification Technical Reference For more information…

  • Configure Two-Step Verification

    • Chad Busch

    Two-step verification adds a second layer of security to your account by requiring another verification method beyond your initial password. This article covers configuring two-step verification on your Android device. You can also configure two-step verification on your computer or iOS device. Two-Step Verification Technical Reference For more information about two-step verification, see Two-Step Verification Technical Reference. If you choose to use an authenticator app, When I Work recommends Authy, LastPass, or Google Authenticator. Two-step verification is an opt-in feature. From the When I Work Scheduling app, tap More More in the bottom-right corner of the screen. Tap Profile Settings. Tap Enabled…

  • Configure Two-Step Verification

    • Chad Busch

    Two-step verification adds a second layer of security to your account by requiring another method of verification beyond your initial password. This article covers configuring two-step verification on your iOS device. You can also configure two-step verification on your computer or Android device. Two-Step Verification Technical Reference For more information about two-step verification, see Two-Step Verification Technical Reference. If you choose to use an authenticator app, When I Work recommends Authy, LastPass, or Google Authenticator. Two-step verification is an opt-in feature. Tap  More in the bottom-right corner of the screen. Tap Profile Settings. Tap Edit in the top-right corner of the screen. Tap…

  • Enable Log In with Two-Step Verification

    • Chad Busch

    Two-step verification adds a second layer of security to your account by requiring another verification method beyond your initial password. This article covers enabling two-step verification on your Android device. You can also enable and log in with two-step verification on your computer or iOS device. If you choose the authenticator app path, install an Authenticator App on your mobile device. When I Work recommends Authy, LastPass, or Google Authenticator. Tap More More in the bottom-right corner of the screen. Tap Profile & Settings. Tap the Two-Step Verification field. (Optional) If you haven’t already, tap an Authenticator App to download. If you already…

  • Enable Log In with Two-Step Verification

    • Chad Busch

    Two-step verification adds a second layer of security to your account by requiring another method of verification beyond your initial password. This article covers enabling two-step verification on your computer. You can also enable and log in with two-step verification on your Android device or iOS device. If you have…

  • Enable Log In with Two-Step Verification

    • Chad Busch

    Two-step verification adds a second layer of security to your account by requiring another method of verification beyond your initial password. This article covers enabling two-step verification on your iOS device. You can also enable and log in with two-step verification on your computer or Android device. If you choose…

  • Add Time Clock & Attendance to Your Plan

    • February 5, 2021
    • Chad Busch

    Once you’ve mastered scheduling, take your account to the next level and add Time Clock & Attendance to your plan. Current Plan Content The content described in this article is for 2022 plans. If you have a legacy plan and want to add Time Clock & Attendance, you will need to switch to a 2022 plan. You must have admin access privileges in order to add Time Clock & Attendance. Hover over , then select  Account & Billing. Click Change Plan. Click the toggle for Time & Attendance. Click Select Plan. Review the changes to the plan, then click Complete Purchase.

  • Assigning Tags

    • December 9, 2020
    • Chad Busch

    Assign tags to users, shifts, and shift templates in any combination to ensure that shifts are matched to the correct users. If you have not created any tags and want to learn more about tags, check out Creating and Managing Tags. You can also assign tags on your Computer and…

  • Assigning Tags

    • Chad Busch

    Assign tags to users, shifts, and shift templates in any combination to ensure that shifts are matched to the correct users. If you have not created any tags and want to learn more about tags, check out Creating and Managing Tags. You can also assign tags on your Computer and iOS device. You must have supervisor, manager or admin level access to assign a tag. Tags are not visible to employees. When a shift has tags assigned, an employee must be assigned all tags present in the shift to be eligible to take it. From the When I Work Scheduling app, tap Calendar Scheduler….

  • Scheduler Position View Reference Guide

    • December 8, 2020
    • Chad Busch

    Position view displays shifts grouped by assigned position. Use position view if you’d like to schedule coverage based on which positions need to be filled. Position view can be used in the week, two-week, or month time views. Time off requests and availability preferences are not displayed in this view. User’s availability appears when you add or edit a shift. Go to the

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