Related Articles

• Processing Absences

  From your iOS device

  Processing absences allows you to review the absence or find coverage for the shift. You can also process absences from a Computer or Android device. Absence tracking can be used alongside the shift coverage options in the Scheduling settings. Note: When the start time of a shift has already passed, the absence can be reported, but the shift coverage options “Get the shift covered” will no longer appear. From the When I Work Staff Scheduling app, tap More at the bottom. Tap Absences. Tap the Absence you want to review or find a replacement for. (Optional) Tap Get Shift Covered...

• Processing Absences

  From your Android device

  Processing absences allows you to review the absence or find coverage for the shift. You can also process absences from your Computer or iOS device. Absence tracking can be used alongside the shift coverage options in the Scheduling settings. Note: When the start time of a shift has already passed, the absence can be reported, but the shift coverage options “Get the shift covered” will no longer appear. From the When I Work Scheduling app, tap More at the bottom. Tap Absences. Tap the Absence you want to review or find a replacement for. (Optional) Tap Get Shift Covered (A)....

• Filtering Requests

  From your Android device

  Use filtering on your Android device to locate and respond to Time Off Requests, Shift Requests, and Openshift Requests. You can also filter requests on iOS. Time Off Requests: Schedule Status Time off type User Shift Requests: Schedule Status Shift request type User OpenShift Requests: Schedule Status User Not seeing a request? If you can’t see a particular request, try resetting the filters. From the When I Work Scheduling app tap Time Off Requests, Shift Requests or OpenShift requests on the Dashboard. Tap the Filter icon on the top right. Tap the type of Filter you want to edit. Tap...

• Filtering Requests

  From your iOS device

  Use the filters on your iOS device to find the requests that need your attention. You can also filter requests on Android. Time Off Requests: Schedule Status Time off type User Shift Requests: Schedule Status Shift request type User OpenShift Requests: Schedule Status User Not seeing a request? If you can’t see a particular request, try resetting the filters. To filter shift requests: From the When I Work Staff Scheduling app, tap a request type under Requests Needing Approval. Tap , then select the relevant filters. Tap Apply Filters to view the filtered results.

• Processing Absences

  From your Computer

  Overview When an employee reports an absence, you can view the note for the absence or find coverage for the shift. You can also process absences from your Android or iOS device. Considerations You must have supervisor, manager, or admin access privileges in order to process absences. You can respond to absences in three locations: From the dashboard under Attendance Notices From the Absence Page From the Scheduler Absence tracking can be used alongside the shift coverage options in the Scheduling settings. Note: When the start time of a shift has already passed, the absence can be reported, but the shift...

• Process OpenShift Requests

  From your Computer

  When users bid on OpenShifts, use the When I Work web app to process OpenShift requests from your computer. You can also process OpenShift requests from your Android device or iOS device. You must have supervisor, manager, or admin access privileges to process employee requests. If you’re a supervisor, you can only process requests...